When you are ready, getting started is simple, through the easy-to-use online booking system. If you're considering taking that first step, you'll find a few helpful tips below to guide you through the process.

**Payment Options**: Accepted payments include cash and e-transfers due at the end of your session. Please note that we currently not have a debit/credit machine available 

**Cancellation Policy**: 24 hour notice is required if you cannot keep your appointment, 100% of the session fees will be charged to client. Advanced notice is appreciated for any cancelations

**Insurance Information**: Mindful Matters primarily operates as a self pay private practice. Some insurance plans may cover sessions costs, please check your benefits plan before booking first appointment

**Session Formats**: Sessions are available via Zoom, Skype, or by telephone

**Arrival Guidelines**: To respect the privacy of other clients, please do not arrive early for your session

**Office Location**: For in-person appointments, please use the office entrance located to the right side of the house, behind the garage bay. Look for the business sign in the window, and parking is available beside the office door

**Initial Appointment**: First appointments require clients to complete an intake process and assessment to help me understand you better and lay the foundation for our therapeutic work. It is recommended to book a 90-minute session for your first appointment to ensure ample time to share your questions and concerns.